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28.2-1.3.2012 | Berlin
CallCenterWorld '12
10.03.2012 | Zurich
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26.03 - 29.03.2012 | USA
EclipseCon USA 2012

Worthwile reading from BSI

Twice a year, our customer magazine «meeting BSI» gives you an update on projects, innovations and other developments from the BSI world.
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meeting BSI 02/11

  • Sushi Sawada: CRM applied by a Japanese master 
  • BSI CRM Release 12.6: Innovative boost for marketing and sales
  • Break: is worth taking a look at 
  • ERGO Direkt Versicherung: Talk about good things
  • Hermes Logistik Gruppe: The test winner chooses BSI 
  • Meet the team: An interview with Martin Jess 

meeting BSI 02/11

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meeting BSI 01/11

  • Better together: Online help for confectioners
  • More customer service: Lidl invests in efficient service 
  • Break: is worth taking a look at 
  • New channels: The village store is also a post office
  • Advanced CRM: Dialogue instead of key data management 
  • Meet the team: An interview with Urs Stöcker 

meeting BSI 01/11 (pdf)

meeting BSI 02/10

  • A passion for craftsmanship
  • BSI CRM Release 12.5: The next generation of CRM
  • BSI and eClinical: The inheritance and future ambition
  • A renaissance for BSI CRM at ABB Switzerland
  • Meet the team: An interview with Uwe Funk

meeting BSI 02/10 (pdf)

meeting BSI 01/10

  • BSI CRM Release 12.4 is simply easier
  • Insurance companies rely on BSI CRM
  • Tamedia is closer to its customers
  • Meet the team, an interview with Christian Döbele

meeting BSI 01/10

meeting BSI 02/09

  • Relationship marketing: A winner for large and small operations
  • BSI CRM Release 12.3: Meaningful automation in the contact center
  • Swiss Post: Faster and easier at the post office counter
  • Sika: Extra boost for the global CRM initiative
  • Meet the team: Interview with Anna Schnauder

meeting BSI 02/09 (pdf)


BSI News 01/09

  • Editorial: Christian A. Rusche, CEO
  • BSI highlights: New employees, new methods
  • Keep it simple: Interview with trend scout Stephan Sigrist, Head of Think Tank W.I.R.E.
  • Customer proximity to go: BSI CRM for the iPhone
  • BSI CRM Release 12.2.2: Efficient campaign management
  • Holcim: Strong customer relationships
  • M-net: Multiple locations, one CRM solution
  • The Swiss Post: IT modernization
  • Karin Thürig's Column: New year, new goals
  • Employee interview: Benjamin Schöb

bsi news 01/09 (pdf)


BSI News 02/08

  • Editorial: Christian A. Rusche, CEO
  • BSI highlights: New products, new customers
  • The Consumhan: Embracing Web 2.0
  • BSI CRM Release 12.1: Meeting the Contact Center challengers
  • Holcim: Strong customer relationships
  • M-net: Multiple locations, one CRM solution
  • The Swiss Post: IT modernization
  • BSI Inside: How BSI knowledge works for Swiss Post
  • Employee interview: Alexandra Junghans

bsi news 02/08 (pdf)