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Morten Pedersen
Senior Project Manager

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The solution for clear-cut processes at the counter and at the cash register: BSI Counter is successfully used daily at thousands of post office and retail counters.

Power of persuasion at the counterWith BSI Counter you are using Swiss software that ensures quality and speed when it comes to personal customer contact. With its Post, Bank and Retail modules, BSI Counter offers all the functions that you expect from an intelligent counter system today. And that’s not all: With its multifunctional customer information system, your counter staff can advise customers in an even more individualized manner and sell them the services that suit them best.
Easy and rapid operationUser-friendliness is central to BSI Counter. The intuitive user guidance is also easy for inexperienced users to understand. With the freely assignable speed keys and directly connected end devices (scales, receipt reader, etc.), even complicated post and bank transactions can be handled easily.
Comprehensive functionalityWhether for the post office, bank or commerce, or whether it’s an internal or third-party product: BSI Counter contains all essential functions for consultation and sales. Services are organized in a pan-module manner with the most plausible combinations displayed to the user. The open software architecture makes it possible to connect to just about any end device. At Swiss post offices, BSI Counter is connected to scales, receipt readers, card readers, safes as well as a wide variety of printer types (standard, encoding line, labeling).
Cost security and efficiencyWith BSI Counter you can count on a fixed price and an excellent price/performance ratio. The total cost of ownership is also convincing: through the use of standard technologies (SOA, J2EE, XML), integration in the respective system landscape, modular system structure and top efficiency in training and support.
Continuity in service and developmentBehind the quality of BSI Counter are 15 years of close cooperation with the Swiss Post. This proven solution is in daily use at around 2,000 post offices in Switzerland and the Principality of Liechtenstein. Customers can rely on a fully developed solution with excellent performance when it comes to maintenance and further development.