Zeno Hug
Sales Manager
T +41 56 484 19 59
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The solution for clear customer relationship processes: BSI CRM has already convinced over 20,000 users through its simplicity and versatility.
| Best performance in every relationship | With BSI CRM you are getting Swiss software that has set the benchmark in CRM – and continues to set it anew. BSI CRM offers all the functions that you expect from a contemporary CRM tool, and does so as an integrated system with modules that you can target precisely to suit your requirements. The user guidance developed and patented by BSI makes it easy to use in daily customer contact without any major training requirements. |
| Customer dialogue satisfaction from A to Z | BSI CRM contains a wide variety of function modules for all three core customer relationship management areas: marketing, sales and service. And that’s not all: The upstream call or contact center bundles all communications with the customer while the downstream reporting and controlling enables selective evaluation of the CRM success. Moreover, BSI CRM offers practical functions for project management and resource planning. |
| Cost security and efficiency | With BSI CRM you can count on a fixed price and an excellent good price/performance ratio. The total cost of ownership is also convincing: through integration in the respective system landscape, modular system structure and top efficiency in training and support. BSI CRM on demand also offers a lean online solution for smaller companies. And BSI CRM on site enables the integration of BSI CRM within the existing IT infrastructure and your team of CRM experts. |
| Continuity in service and development | The quality of BSI CRM is backed by over 15 years of experience, more than 400 projects and the daily feedback of over 20,000 satisfied users. As one of the first Windows-based CRM systems, BSI CRM has continuously underscored its leadership with steady innovations – from opportunity tracking to the patented tree structure and the use of standard technologies (SOA, J2EE, XML) and on to specific solutions for Web browsers, the iPhone as well as other devices and applications. |
| Access free of time and cost constraints | Whether with a laptop, a tablet PC, mobile phone or PDA, with BSI CRM all information can also be called up and updated even on the road or at home. We have developed a BSI CRM user interface for iPhone (since 2008) and for Blackberry (starting in 2009). And the user-friendliness of these portable interfaces is equal to that of the desktop version. The intelligent connection of the offline and online modes guarantees that you always have the latest data at hand, yet with short access times and low connection costs. |
| Linking of sales and marketing | Everyone is talking about strategic selling – BSI CRM makes it possible. The system networks sales and marketing so that acquisition and customer loyalty campaigns can be designed and controlled as an ongoing process. In addition to intelligently linked data, BSI CRM also supplies valuable supplemental services, such as SWOT analyses with competitor comparison or automated workflows based on events (sales leaps, expiring contracts, etc.). |
