Kontakt
05.06. - 06.06.2013 | Toulouse
EclipseCon France 2013
Technologie Events
06.06.2013 | Bâle
BSI Insurance User Group Meeting
Marketing Events
12.06.2013 | Zurich
Eclipse DemoCamp Munich 2013
Technologie Events
 

BSI CRM for M-net

M-net Telekommunikations GmbH supplies a large portion of Bavaria as well as the Ulm metropolitan area with modern communication technology. M-net’s local focus guarantees its customers individual solutions, short decision-making channels and on-site support. With BSI CRM in use for customer communications and the communications center, M-net can guarantee the necessary flexibility.

ProductBSI CRM
ServiceCustomer Care | Integration | Realisation | Conception
IndustryIT & Telecommunications
Highlights
  • All information and documents for the communications center, technical, sales and marketing departments in a single system.
  • A major of the communications between the departments takes place through tickets.
  • Clear documentation on contact history and processing status.
  • Reduced access rights for external communications and service providers.
  • Interfaces to existing peripheral systems, like billing, order management, telephony, archiving, or ERP
Downloads M-net_fact_sheet_e.pdf
BSI_Newsletter_e_09_no1_M-net.pdf
Links

www.m-net.de