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PostFinance

BSI for PostFinance

 

With its PostFinance division, the Swiss Post aims to establish itself as the leading Swiss retail financial institution. To enable them to provide comprehensive consultation and support, their customer representatives have workstations equipped with BSI CRM.

Highlights
  • Services provided to up to 70 million customers to date
  • Complete service-oriented architecture (SOA) on the basis of J2EE (simple integration into the existing system landscape)
  • Total integration into the familiar MS Office environment
  • Integration into the PostFinance GUI framework
  • “CRM Competence Center” parallel project (knowledge transfer to PostFinance)
  • User training at PostFinance (tool, process) in just a single day
  • All quality, time and budget targets for the project were met
  • Adaptations and upgrades are possible by PostFinance with easy configuration and parameterization (short time-to-market)
Products BSI CRM
Services

Concept | Development | Integration | Support
Downloads

PostFinance Factsheet

www.postfinance.ch