BSI for your industry

Whether manufacturer, importer, dealer or supplier: Customer and competition pressures are increasing in the automobile industry. Software from BSI drives processes all along the value creation chain – from strategic selling in the bidding phase to the management of all contract and service data.

Business to business is people business: The best companies are able to not only manage business relationships, but equally, to design them individually in a value-oriented manner. Software from BSI makes it possible to clearly recognize the potential of each contract and to effectively profit from it.

Keeping in touch with customer service? Software from BSI guarantees the best possible connection. BSI Contact’s 360° view, the contact module in BSI CRM, makes all data accessible at all times. The result: Greater speed and service upon request. And greater usage of additional sales opportunities.

Whether banking, asset management or credit cards: Good relationships are synonymous with good business in the financial sector. Software from BSI maximizes the “return on the relationship” in many ways, ranging from the 360° view at the customer representative’s workstation to customer service and the processing of applications and credit checks.

Industrial companies today must seamlessly interlock technology and their customer focus. Software from BSI makes it possible – from sales support in the bidding process and negotiations; to the networking of ERP and CRM; to the global management of customer relationships and projects.

In the “magic triangle” consisting of brokers, agents and marketing, insurance companies must keep a constant eye on their objectives and figures. Software from BSI provides clear processes both in the servicing of existing and gaining of new partners.

The telecom industry is shaped by large data volumes, high data complexity and increasing data dynamism. Software from BSI sheds light on data density – from real-time access to all customer data to the processing of technical assignments and faults, to self-service data maintenance.

Whether pharmaceuticals, medical technology or clinics: Good relationships and good business are synonymous in the Life Sciences. Software from BSI strengthens relationships – from the management of clinical studies (BSI CRMS) to the 360° view of customers, doctors and distribution to sales support and campaign management.

The fantastic new media world places fantastic new demands on publishers, media houses and marketers of advertiser space: Software from BSI provides an overview and efficiency in the process – from planning and booking to media management, to the agency and partner management.

Postal service providers are under double pressure to succeed: They must boost their efficiency in a field of unlimited competition, yet without endangering the customer proximity they have cultivated over time. Software from BSI makes it possible to strike a balance with this strategic gap with future-capable dialogue and process solutions.

Market proximity is the most powerful weapon in the battle for profits and market share. Software from BSI brings customers closer – from the sales-oriented networking of customer data to the multichannel management of all purchasing and dialogue channels to comprehensive contact center solutions for the mail order business.

Transport companies and logistics experts are under increasing pressure to be even faster, more reliable and especially closer to customers. Software from BSI helps them deliver the best results in the tension field between efficient transport and logistics processes and effective customer dialogue.