Integration
The migration from the development server to the live environment can be full of surprises – or it can prove to be a total success. With proven test procedures and skilled staff on site, BSI ensures a stress-free transfer into the operational phase.
There is only one effective remedy against the side effects of system integration: experience. BSI's installation, test and training procedures have been put to the test many, many times and provide answers to the essential questions:
- Has the system been set up properly? Are all essential parameters precisely configured and has all the necessary data been cleanly transferred from the former applications?
- Are all interfaces to external databases and applications set up and is their smooth functioning guaranteed?
- Will the defined requirements be met without gaps in terms of performance and security?
- How can user feedback be systemically recorded within the scope of the introductory phase and used for fine-tuning the software?
- How is it to be ensured that all future users have the necessary know-how with the least possible amount of training?
- How can the process optimization that accompanies the software be promoted through systematic change management?
To enhance operational security, a manageable pilot project is conducted, which provides valuable insight and findings for the comprehensive (often international) roll-out. The lean procedures in the area of customer care also contribute to the reliability of BSI software.
